What is the maximum number of delegates that should be present in a conference so that the Guest Relations Executive can act as registration desk for them?

Re-arrange the following to create a meaningful sentence. 1. seats for the aged couple else, 2. in bypassing 3. they may have trouble 4. other passengers. 5. Please try arranging outer corner

What should be the first thing to do when solving a customer's problem?

Fill in the blank. Friends always ________ each other in difficult times.

How important is consistency while offering customer service to different people?

What does a customer with a problem expect from a customer service representative?

Pick the odd one out.

State whether the statement is true or false: A Guest Relations Executive, irrespective of the weather conditions in different countries, offers only non-alcoholic welcome drinks to guests.

What is the antonym of the word? Simple

In case of a complaint by a hostile guest, what least a Guest Relations Executive can do to reduce his/her aggression?

What should be done with an irate customer after they have vented out and explained their situation?