Your subject line should:

True or False? It is generally best to include as many acronyms as possible in an email to save time.

True or false? You should always respond when your address is in the "Cc:" line.

True or false? You are expected to respond to every email you are Bcc'd on.

To symbolize aggressive shouting through text, one should:

When sending emails what is one feature you should ALWAYS use?

Which of the following is the best description of an 'internet troll'?

What should you do if you do not want to type your name at the end of every email you send?

What does 'flaming' or 'to flame' mean in the online world?

Which of the following could be considered as not being 'virtual events,' so you may wish to respond using a more direct reply or regular mail?

What is the purpose of icon-emotions or so-called 'emoticons' in email communication?