Which of the following could be considered as not being 'virtual events,' so you may wish to respond using a more direct reply or regular mail?

What does 'flaming' or 'to flame' mean in the online world?

What should you do if you do not want to type your name at the end of every email you send?

Which of the following is the best description of an 'internet troll'?

What does it mean when you type an e-mail in all capitals?

What is the best way to treat 'spam' or unsolicited e-mails?

True or false? You are expected to respond to every email you are Bcc'd on.

True or false? You should always respond when your address is in the "Cc:" line.

True or False? It is generally best to include as many acronyms as possible in an email to save time.

Your subject line should:

True or false? It is inappropriate to use a company email list for personal use.