Correct Answer: It makes the company stand out against its competition
Explanation:
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More Customer Service MCQ Questions
Which of the following is an example of 'describing your actions' in a live chat with a customer (check all that apply)
What are general marketing techniques for social media? (check any that apply)
What are the components of a good customer service strategy
Which is an example of positive language?
Communication skills include:
The first person a customer encounters can be considered the 'face of the company'
Whether giving customer service in person or over the phone, one of the primary qualities you must have is:
Which is the BEST way to put a caller on hold?
What can you do when a customer is not getting to the point?
Why is eye contact important?