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Customer Service MCQs

The three prescriptions of a presentation strategy are ________.

Discovering problems, solutions, and sales opportunities than an individual salesperson could discover working alone

Altering sales behaviors to improve communication with the customer.

Making a favorable first impression, getting the prospect's attention, and transitioning to need identification.

Establish objectives, develop a presale presentation plan to meet the objectives, and renew everyone's commitment to provide outstanding customer service

Answer

Correct Answer: Establish objectives, develop a presale presentation plan to meet the objectives, and renew everyone's commitment to provide outstanding customer service

Explanation:

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