What is the correct way to address someone online, if you are unsure of how he or she would like to be addressed?

What type of software would you use to represent financial data in a tabular format?

I am 4 times the age of my younger brother who is only three years old. After 10 years what will my age be?

What is Average Wait Time in an outbound telecalling process?

While commencing a sales campaign, you have been asked to talk only about the USP of the product you are promoting through tele-calling. What will you tell the prospective clients?

What does 'HTH' mean in an email or on a message board?

When writing down phone messages you should:

A customer on the phone can hear you smile.

When a customer asks to speak with a Manager as soon as you answer the phone, what do you do?

Your tone of voice does not have a direct correlation to providing good customer service.

When screening calls, the proper response to a request to talk to your boss is: