What one action should you perform again and again when writing for business?

It's never appropriate to use the body of an email as your cover letter.

What is an elevator summary when referring to email?

You should always keep your verbs in the _____ tense.

A run-on sentence is always incorrect.

You should always try to read your writing out loud if you can.

'He ran.' is considered a complete sentence.

You should always sign your business memos.

In the first complaint letter you write (and you might end up writing more than one on the same topic), what should you keep out of it?

Where does a memo rank in formality?

Memos can save ____