In the first complaint letter you write (and you might end up writing more than one on the same topic), what should you keep out of it?

You should always sign your business memos.

'He ran.' is considered a complete sentence.

Which of these is an optional item to include in a business report?

Why should you always send your emails in text format?

What should you avoid when sending emails to a group of people on a mailing list?

What is an elevator summary when referring to email?

It's never appropriate to use the body of an email as your cover letter.

What one action should you perform again and again when writing for business?

What should you avoid when sending emails to a group of people on a mailing list?

Why should you always send your emails in text format?