_____ proposes that perceptions of fairness directly impact worker motivation.

_____ refers to the fact that services are perishable and cannot be stored in inventory.

________ is not a benefit of flextime.

________ is the tendency for supervisors to base judgments on readily obtainable information.

________ resulted in the shifting of organizational boundaries.

_______________ focuses on how to respond to events that have a positive impact on a project.

Organizational Justice suggests that there are ______ areas in which people seek fairness in organizations.

______ theory states that people lose motivation if they feel their reward is not equal to the rewards of others.

What do the elements of SMART goals represent?

Reinforcement theory is based on ______.

The ______ theory is focused on the decisions people make about whether or not they will work hard.