_____ project work includes collecting, measuring, and disseminating performance information.

_____ proposes that perceptions of fairness directly impact worker motivation.

_____ refers to the fact that services are perishable and cannot be stored in inventory.

________ is not a benefit of flextime.

________ is the tendency for supervisors to base judgments on readily obtainable information.

________ resulted in the shifting of organizational boundaries.

______ rewards come from the act of performing the work itself.

Organizational Justice suggests that there are ______ areas in which people seek fairness in organizations.

______ theory states that people lose motivation if they feel their reward is not equal to the rewards of others.

What do the elements of SMART goals represent?

Reinforcement theory is based on ______.