_____ emphasizes identifying and monitoring the sources of new technologies for an industry.

_____ helps employees select development activities that prepare them to meet their career goals.

_____ is expressed as a retailer's sales or profits divided by the number of employees.

_____ is the new knowledge area identified by the project management institute.

_____ is the trend in recent years.

_____ is(are) most beneficial when employees have challenging jobs.

Sarah was in a design meeting that was not going well. Anytime a decision must be made, most of the attendees were making all the decisions and not letting anyone else offer an option that was not aligned with their views. This ______ was not allowing everyone to have a voice.

Once Mario joined the team, he brought with him great leadership, and the ______ of the entire team changed and their performance rose.

Melissa is known on her team as the ______, or the one who always offers a brand-new idea that is out of the box.

Joe was a firm believer in ______. He had a lot of success with taking groups with differing views and having them come up with their own solutions to a problem. Then the group comes together to present, debate, and defend their findings. The groups do not always come to a consensus, but useful ideas are always expressed.

Any event that increases or strengthens the behavior it follows is known as ______.