_____ can uncover reasons why employees leave and perhaps set the stage for some of them to return.

_____ emphasizes identifying and monitoring the sources of new technologies for an industry.

_____ helps employees select development activities that prepare them to meet their career goals.

_____ is expressed as a retailer's sales or profits divided by the number of employees.

_____ is the new knowledge area identified by the project management institute.

_____ is the trend in recent years.

Larry worked in the research department of a large pharmaceutical company. He likes his work, and his team, but feels like he is ultimately responsible for his own goals, as he does not interact with his team that often. Measuring Larry’s ______ will help the organization determine if his team is effective.

Sarah was in a design meeting that was not going well. Anytime a decision must be made, most of the attendees were making all the decisions and not letting anyone else offer an option that was not aligned with their views. This ______ was not allowing everyone to have a voice.

Once Mario joined the team, he brought with him great leadership, and the ______ of the entire team changed and their performance rose.

Melissa is known on her team as the ______, or the one who always offers a brand-new idea that is out of the box.

Joe was a firm believer in ______. He had a lot of success with taking groups with differing views and having them come up with their own solutions to a problem. Then the group comes together to present, debate, and defend their findings. The groups do not always come to a consensus, but useful ideas are always expressed.