Your response to a congratulatory note or other goodwill message ________.

________ benefits are advantages your audience directly receives from complying with your request.

___________ is an orderly close to a dialogue between end users.

When rejecting job applications, you should ________.

When sending routine replies and positive messages you should use the __________ approach.

Most business presentation visuals for nonlinear presentations are created using _____________.

_______ is a letter of credit issued for the convenience of travelling public.

A _________ is a letter of credit addressed to more than one bank.

AIDA stands for_____.

_______ is the function of sales letter.

Three P’s in sales denotes____.