When sending routine replies and positive messages you should use the __________ approach.

Most business presentation visuals for nonlinear presentations are created using _____________.

Routine replies and positive messages should close with ________.

Routine requests should begin with ________.

The ________ is not included in the prefatory parts of a formal report.

The bulk of your persuasive business messages will involve ______________.

Three P’s in sales denotes____.

Sales letters are also called _____

_____ situation requires a circular letter.

_____ is the last and final stage of collection series.

_____ is the third stage of collection series.