Which option include(s) all the aspects of an end-user's interaction with a company and its services and products?

Which statement is/are correct about an Empathy Map?

The level A conformance of WCAG 2.0 guideline Keyboard Accessible. which states that all functionality be made available from a keyboard. forbids providing any other input methods in addition to keyboard operation.

Level A conformance of WCAG 2.0 guideline Distinguishable states that it should be made easier for users to see and hear content including separating foreground from background. Under this guideline, with the exception of captions and images of text. a designer can resize text up to what percent. without assistive technology and without loss of content or functionality?

in HTML 5.0. which is NOT a valid syntax for the element?

Which option is a physical, spatial interface, which is found in the real-world products such as airplane cockpits. toasters. etc.?

For effective and reliable customer segmentation, you typically need to do...

Luke Wroblewski is best known for thought leadership in...

Fitts's Law predicts that

According to Jakob Nielsen, what is the maximum time between command and response for an interface to avoid interrupting the user's flow of thought?

According to the MIL-STD 1472, what is the maximum acceptable response time for 'pointing' and 'sketching' (i.e. direct manipulation) behavior of an interface?