Which of these is not one of the 'four absolutes' given by Phil Crosby?

Of which of the following performance measures are level of service, product cycle time and unit costs examples of?

Which of these is not one of the four elements of the process of manufacturing?

What is a second party audit?

For which of the following problems are quality costs data used?

What does the ISO 9001:2000 standard stand for?

Why are affinity diagrams used?

Control charts consist of ______ horizontal lines.

Pareto Analysis is also known as the ________ rule.

Who proposed the Pareto principle?

ISO 9000 is an international standard on ____________.