Which of the following organizations has developed Self assessment guidelines for organizations?

_______ is a process in which the entire scope of the process is changed or redesigned backed by an organizational change.

Which of the following ISO certifications are awarded to hospitals?

Which of these is an example of the prevention cost?

Which of these is not one of the seven key areas required by organizations to prove their mettle in before applying for the MBQNA?

Which of the following thinkers developed the technique of Poka Yoke?

_______is a philosophy which strives for continuous improvement.

What is the formula to calculate efficiency?

State whether True or False.

A process decision program chart should be prepared before implementing any plan especially when there is low cost of failure.

Which of these is not a part of the quality trilogy given by Joseph Juran?

A flowchart is a _________ representation of the flow in a process.