MCQs>General Knowledge & Aptitude>Total Quality Management>The product attributes which delight the customer and lead to high levels of satisfaction are ________, but do not cause any dissatisfaction if the product lacks this feature.
Total Quality Management MCQs
The product attributes which delight the customer and lead to high levels of satisfaction are ________, but do not cause any dissatisfaction if the product lacks this feature.
Answer
Correct Answer: Delighters
Explanation:
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