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Telephone Etiquettes MCQs

Why should you generally not answer your business phone on the first ring?

It is considered rude.

You don't look busy enough.

It can catch the caller off-guard.

You should let the phone ring through to your voice mail so you can talk at a time convenient to you.

None of the above

Answer

Correct Answer: It can catch the caller off-guard.

Explanation:

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