Retail Banking Industry and Processes Skill Assessment

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Focused questions for skill assessment

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Premium questions with correct answers

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Free Sample Questions for Retail Banking Industry and Processes

Why do banks offer debit cards and off-site ATM machines?

To encourage people to shop and go into debt

For the convenience of their customers in order to build brand loyalty

Because it is required by law

Because everyone else does it

Answer:
For the convenience of their customers in order to build brand loyalty

What does the term "Ex Gratia Payment" mean?

An extra payment made during a month on a bank loan

An extra interest payment made by the bank to customers

A late payment on a loan

Any payment made to an insured party for which an insurance company had no formal liability

Answer:
Any payment made to an insured party for which an insurance company had no formal liability