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Used by 100s of Jobseekers and students

Used by 100s of Jobseekers and students

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Focused questions for skill assessment

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Premium questions with correct answers

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Free Sample Questions for Mathematics

In the event you make a call and the consumer on the phone states "They Don't live here", but they offer to take a message for the debtor, but they don't ask you to remove their number. What should you do?

Remain polite, courteous and treat the consumer with RESPECT, Advise the consumer we will remove the number, disposition the dialer and Latitude as WN (Wrong number) and Remove the phone number from Latitude.

Thank them for taking the message and advise we will call back another time

Advise them we will notate the message, disposition the call as Talked to Other in the dialer and notate you left a message with a 3rd party, and move on to the next call.

Notate LM and disposition the dialer as Talked to Other, mark the number as Good.

Answer:
Remain polite, courteous and treat the consumer with RESPECT, Advise the consumer we will remove the number, disposition the dialer and Latitude as WN (Wrong number) and Remove the phone number from Latitude.

If consumer data is stolen from a business's computers, ________.

The customers can file a class-action law suit against the business

User-friendly system that improves employee job satisfaction

Develop long-range plans, called strategic plans, which define the company's overall mission and goals

Provide direction, necessary resources, and performance feedback to supervisors and team leaders

Answer:
The customers can file a class-action law suit against the business

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