Why are affinity diagrams used?

What are Gantt Charts used for?

Tool that helps in identifying every potential failure mode of a process or a product?

C-charts, P-charts and U-charts are types of .... control charts.

Which tool identifies the relevant factors of a process improvement project before work begins?

A .... is an important tool for establishing performance objectives.

For any company to reach a 'level 6' sigma, there should only be .... defects per 1 million processes or opportunities.

The process of calculating the total expected costs versus the total expected benefits of the actions that are performed, to choose the most profitable options is known as ....

..... shaped matrix can relate one set of elements with itself.

The product attributes which delight the customer and lead to high levels of satisfaction are ..... , but do not cause any dissatisfaction if the product lacks this feature.

Which one is the best definition for Define phase?