A table shows the comparison of survey results obtained from existing and new process. Which method should be employed to determine the effect of the new process on customer satisfaction?

..... is a statistical method to define how much variation exists in a set of data.

Which control chart deals with the proportion or fraction of defective products?

Which one is used to implement process control to ensure that the same problems do not recur?

Which one is used to eliminate an identified problem by proposing appropriate solutions?

.... chart plots the probability of a certain event occurring at different places within a given time period.

Prioritization matrices are a combination of:

Which one belongs to hierarchical diagrams?

.... data cannot be broken down into smaller units.

Defects Per Unit (DPU) is defined as:

.... defines all possible failures and their effects on a system.