A team has been asked to improve the small purchase process in a firm. They decide to create a flow chart of the existing process because it will:

Which quality innovator formulated the cause and effect diagram?

The surface appearance of a refrigerator is not satisfactory. This statement is the outcome of what analysis/evaluation?

Six Sigma is a managerial approach designed to create processes resulting in at most how many defects?

What first step should six sigma projects begin with?

What does SIPOC stand for?

If the data set which gives a KS Test p-Value greater than 0.05, the data is called

Which of the following is NOT a normally accepted control chart interpretation rule violation?

If four inspectors were evaluated for the detection and non-detection of a defect in twenty samples, how many degrees of freedom would be used to determine the critical chi-square value?

A manufacturer of bicycles would like to visualize where the defects occur on the bicycles. The defects encountered so far include missing bolts, paint peeling, missing decals, sharp edges, and bent metal parts. A useful tool for this application is a:

"Process ACME" involves the manufacturing of Smart boxes. In Process ACME, A,B,C & D are the opportunities for defects. In one such process, 20 defects were found in 100 smart boxes made. What is the six sigma level at which Process ACME is operating?