Management Fundamentals Quiz # 11

______ are those who live and work outside their native country.

Expatriates

Nomads

International travelers

Migrants

A ___________ is an agreement to share resources that does not necessarily involve creating a new company.

strategic alliance

joint venture

licensing

franchising

Which group continues to face harassment and discrimination due to a lack of protection under the Civil Rights Act of 1964?

women

people of color

LGBT+

the elderly

Discrimination is not only illegal, but is also based on a narrow worldview favoring a self-focused view of one’s own group, which is called ______.

the glass ceiling

stereotyping

diversity

ethnocentrism

The phenomenon of a woman being promoted to CEO or other high level of management of a struggling company and then fired soon thereafter.

the glass ceiling

the glass cliff

gender discrimination

sexism

A business that is primarily based in one country but conducts business in other countries is a(n) ______.

global village

international company

domestic business

transnational business

The term protectionism refers to ______.

the process of selling goods in another country at a loss to drive out the competition

trade barriers to protect domestic companies from foreign competition

a total ban on the importing of a product from one or more countries

setting a limit on the number of a product that can be imported or exported during a specified time period

The variety of people with different group identities within the same workplace is called ______.

inclusion

diversity

population

affirmative action

______ is a biological characteristic, such as skin color, that creates diverse group identities.

Culture

Ethnicity

Race

Diversity

A(n) ____________ decision maker likes to make quick decisions without taking the time to get the information that may be needed and without considering alternatives.

reflexive

reflective

consistent

important

The decision making condition in which you do not know what the exact outcome will be is ______.

certainty

uncertainty

risk

probability

Escalation of commitment refers to:

one of the stages of the decision-making process.

always making bad decisions.

not admitting that we made a bad decision.

a qualitative technique of analyzing solutions.

What advantage exists for using the decision-making model?

It helps you make quicker decisions.

It helps you make conscious decisions.

It helps you avoid procrastination.

It helps you feel better about your decisions.

The quantitative theory that is often used in service companies and focuses on waiting times is ______.

capital budgeting

queuing theory

linear programming

break-even analysis

probability theory

The group decision making method that generates alternatives through the use of role playing and fantasizing is ______.

synectics

nominal grouping

consensus mapping

Delphi technique

______ are the standards an alternative must meet in order to be selected as the decision to accomplish an objective.

Criteria

Ethics

Codes of conduct

Values

The devil’s advocate approach is used during which phase of the creative process?

preparation

incubation

illumination

evaluation

Using the bounded rational decision-making process makes most sense when the decision is:

on a continuum.

maximizing.

nonprogrammed.

programmed.

Product innovation refers to ______, while process innovation refers to ______.

creating new ways of doing things; new goods or services

creating new goods or services; new ways of doing things

creating better products; improving the same product

improving the same product; better products

The group decision making method that uses a series of confidential questionnaires to refine a solution is ______.

synectics

nominal grouping

consensus mapping

Delphi technique

Taking plenty of time to make decisions, gather information, and analyze several alternatives is characteristic of which kind of decision making style?

reflexive

reflective

concise

consistent

Within the creative process, the step in which you take a break from the process to possibly gain new insight is ______.

preparation

incubation and illumination

evaluation

implementing and controlling

When planning, you first make decisions about ______ and how you plan to meet them.

objectives

problems

solutions

tasks

Within the Six Step Decision Making Model, which step would you be most likely to use brainstorming?

classifying and defining the problem

setting objectives and criteria

generating creative and innovative alternatives

analyzing alternatives and selecting the most feasible

There are two main models of the Competitive Advantage process. What are they?

SWOT analysis and benchmarking

benchmarking and core competency

SWOT and situation analysis

core competency and SWOT analysis

Policies, procedures, and rules are part of ______.

single-use plans

human resources strategies

standing plans

functional strategies

Which is the first step in the strategic planning process?

developing the mission

analyzing the environment

establishing objectives

developing goals and tactics

The analysis that focuses on those features in a company’s environment that directly affects its options and opportunities is ______.

five force competitive analysis

situation analysis

company situation analysis

SWOT analysis