IT Operations Quiz # 2

How can you tell that the website you are visiting is sending and receiving data that has been encrypted?

The URL is HTTPS.

You are using an incognito window.

The site requires a login and password.

You can't tell because a website's security settings are not readily apparent in a browser window.

The client/server model best represents _.

Multiple hosts interacting with a single computer

An application consisting of cooperating programs across the Internet

Any program run by a user

A subscription service on the web

The primary mass storage device is divided into two partitions. What would explain this arrangement?

There is one partition for the operating system and a separate partition for user data.

All drives contain a second partition for the MBR (Master Boot Record).

The drive is partitioned to maintain compatibility with older versions of the operating system.

The system has two users who are each getting a partition.

You are replacing a processor. How do you build the processor "sandwich", top-down?

Fan, paste, processor, socket

Fan, processor, socket

Fan, paste, processor, paste, socket

Fan, processor, paste, socket

The operating system tells you that a file is busy. What is the fastest way to attempt to make the file un-busy?

Run a disk-checking utility.

Close open programs.

Restart the computer.

Review the output of the netstat utility to check for incoming connections to the file.

Which service allows clients to work remotely and supplies the clients with an IP address on the same local area network as the offce?

DNS

FTP

VPN

HTTP

Al is about to update a software driver. What would be a wise thing to do first?

Back up all files.

Save data and close programs.

Remove the older driver.

Sign out of the operating system.

What is the process of moving data and programs from an old computer to a new one called?

Migration

An official term does not exist, though it is colloquieally referred to as a brain transplant.

Profile transfer

Account cloning

The local network is up, but the computers cannot access the Internet. Your Internet configuration includes a modem, gateway (router), and a switch as separate devices. What should you do?

Do nothing. Wait until service is restored.

Restart all computers on the network.

Restart the gateway (router).

Restart the modem.

You notice that a program crashes at a specific time. Which tool can you use in Windows to discover the cause?

Task Manager

Event Viewer

Perfomance Monitor

Resource Monitor

While planning a conference at a center in the mountains, you call ahead to ensure that it has broadband Internet access. Wich connection type would be an unsuitable choice?

DSL

Fiber optic

Cable

Dial-up

What is a fixed disk

Mass storage that has ben repaired

Nonremovable mass storage

Any internal mass storage device

Any mass storage device that is not a SSD

What are the long-term and short-term categories of storage in a computer?

Memory and permanent (drive) storage

SSD and HDD

RAM and ROM

Standard memory and cache memory

What is referred to by SSID

Service Set Identifier, a wireless network's name

An older security protocol for Wi-Fi networks

The server-side ID used to identify devices on a network

The MAC address broadcast for a wireless network

Which is the standard color coding for audio jacks?

Gray: microphone / Black: speakers

Red: microphone / Green: speakers

Green: microphone / Pink: speakers

Green: speakers / Pink: microphone

Which key asssists limited keyboard layouts (such as on a laptop) with accessing the full range of keys?

Alt (Windows) or Option (Mac)

Meta

Fn

Shift

You power up your computer and it starts in Safe Mode. What should you do?

Restart the computer

Work as you normally do until the problem is resolved

Reconfigure the startup sequence so that the system starts again normally

Determine the cause and address the issue

Which security tool can be doubled up to offer additional protection without being redundant?

Account protection

Firewall

Antivirus

Backup

The mouse pointer is behaving erratically. What should you do first?

Use the keyboard instead

Restart the computer

Clean the mouse, specifically its optical sensor, and ensure that you are using it on the proper surface

Disassemble the mouse to look for loose parts or corrosion

How many wire pairs are in a CAT-5 cable?

8

4

5

16

What is the difference between a USB hub and a powered USB hub?

The powered hub has a power supply and is suitable for running powered peripherals.

A powered USB hub is found on the computer case; all other hubs are non-powered.

The powered hub supplies 12V of power, whereas the standard hub only 5V.

Powered hubs are external to the computer case.

Which user has the smartest approach to online security?

Jarred uses a unique password for each site.

Jen uses the same password on each site, but with two-factor authentication.

Jason uses a unique password for each site along with two-factor authentication.

Jackie uses the same password on each site, but with a different user name.

Which is an example of a phishing attach?

Yousef sees an onscreen notification indicating that an operating system is pending and instructing him to click a link to continue.

After visiting a website, Carla notices that her computer is running slowly.

Bob receives an email from his bank, asking him to click a link to verify his account.

Ellen's email inbox is flooded with unwanted advertising.

You receive a malware warning regarding a specific file. Which approach should you take to ensure you do not have false positive?

Restart in Safe Mode to remove the file.

Remove the file.

Run a thorough scan to validate the results.

Quarantine the file.

What are the best tools to use for cleaning a computer?

Handheld vaccume cleaner, air can, soft flashlight.

Air can, microfiber cloth, alcohol wipes, flashlight.

Handheld vaccum cleaner, ammonia, alcohol, microfiber cloth.

Air can, screwdriver, soft cloth, household cleaner

A computer power supply is measured in _.

Watts

Hertz

Amperes

Volts

If you had a 255.255.255.0 subnet mask, how many usable IP addresses would you have for hosts?

24

255

254

256

Tania was told to address an issue in the UEFI. How is it accessed?

By using the System Configuration Utility (MSCONFIG)

From the BIOS

From the computer's startup menu

On the network

What is the technical reason why you must properly eject media?

File I/O is buffered. If you remove the media before the buffer is cleared, files remain open and potentially corrupt.

The Storage Inventory Manager (SIM) can lose its drive references, which may corrupt other storage in the system.

The drive must receive the eject signal and turn itself off, dropping the DTR signal and indicating the media is safe to remove.

The computer must stop the 5-volt signal to media, otherwise the drive may short.

Which part of the network assigns an IP address?

The modem using TCP/IP protocol

The gateway/router using DHCP

The device's NIC based on the MAC address

IP addresses are always assigned manually