IT Operations Quiz # 1

Can you connect a DisplayPort monitor to a USB-C port on your computer?

Yes. The DisplayPort cable plugs directly into the USB connector.

Yes. An adapter or dongle may be required.

No. While you can rig a connection, video quality will be poor.

No. The two standards are incompatible.

What is the I/O panel?

The location where expansion cards can connect to peripherals

A cluster of ports and connectors found on the back of the computer case

The switches that turn on, sleep, and turn off the computer

The portion of the motherboard where non-power cables connect

The computer consistently boots into Safe Mode. How would you address this issue?

Edit the Registry key that controls the boot sequence.

Hold the Shift key as Windows boots.

Check the MSCONFIG utility to ensure that Normal boot is selected.

Fix the issue in Safe Mode that is causing the system to restart in this mode.

Which choice is not a typical adjustment found on a monitor?

Resolution

Color temperature

Contrast

Brightness

A client needs to secure their cafe's wireless network, which is used only by employees. What is the best approach for a finite list of devices?

Limit access to specific MAC addresses.

Do not broadcast the SSID.

Apply a metered connection.

Apply a password.

Which hardware port would not be found on a typical gateway?

WAN

USB

LAN

Uplink

The recent Windows update introduced some quirks in the system. How can you enter the Windows Recovery Environment to recover from the update?

Hold the Shift key when selecting the Restart command.

Restart in Safe Mode where the Recovery item is located on the Start menu.

Press the any key at the boot screen.

Go to the Task Manager Startup tab.

Which components are typically found on the motherboard?

Basic I/O graphics NIC battery expansion slots

Basic I/O cooling NIC graphics expansion slots

Basic I/O graphics NIC mass storage expansion slots

Basic I/O graphics NIC power supply expansion slots

What does the acronym RAID refer to?

Repeating Architecture for Internal Drives

Recoverable Advanced Integration and Duplication

Redundant Array of Independent Disks

Replicated Array of Internal Devices

Your computer boots at very low resolution that cannot be increased through display settings. What is the most likely solution?

The connection between the display and the computer is loose.

You need to reinstall the display drivers.

You need to replace your monitor.

Some of your RAM is failing.

To which choice can the wget program be considered similar?

Tracert

Netstat

Ping

CURL

Does an incognito window prevent websites from tracking your activity on the web?

No. Incognito mode only prevents the site from appearing in your browser history.

Yes. Incognito mode encrypts data packets, making it difficult for websites to track your activity.

No. Some websites track by ID, and if you sign into a site even in incognito, your activity is known.

Yes. Incognito mode blocks all cookies and tracking IDs and suppresses browser history.

What must you confirm before performing a processor upgrade?

The new processor is compatible with the current motherboard.

The new processor is the same type as the old.

The new processor is compatible with the operating system.

The new processor fits into the old processor's slot.

Which type of storage has the fastest data access speeds?

Secure Sockets Layer drive

Solid-state drive

Serial attached storage device

SCSI drive

A Bluetooth peripheral is prompting for a passcode to complete the pairing/connection process. What is the peripheral, most likely?

Keyboard

All of these answers

Mouse

Headset

Walt's computer is several years old and he wants to ensure that the system works until he gets a replacement. What should he do first?

Run a file check daily.

Obtain an extended warranty.

Back up his data.

Ensure that the system is protected against malware.

What is one difference between a drive and media?

The drive is where the data is stored and the media is the data itself.

A drive is hardware that reads media.

These are two terms for the same thing: storage.

The terms apply only to removable storage, where the drive is the slot and the media is the thumb drive or media card inserted into the slot.

Mass storage inside a desktop computer case is usually found where?

In an expansion slot

Attached to the front of the case

In a drive cage

On the motherboard

Which statement about a modular power supply is true?

It is built from a cluster of smaller, easier-to-install power supplies.

Its power output can be varied to save electricity.

Its cables are detachable.

It has dedicated power reserved for different computer components.

Which program controls the Windows startip sequence?

MSCONFIG

Task Manager

The Computer Management Console

The UEFI

Angela ran a diagnostic that shows an ever-decreasing amount of memory in her computer. What could be the problem?

DRAM is failing.

A program has a memory leak.

There is no problem. It's normal for available memory to decrease the longer you use the system.

Another user has signed into the system

What is the most important thing to do before opening a computer case?

Turn off and unplug the computer.

Disconnect all of the cables.

Close your programs, sign out of your account, and turn off the computer.

Ground yourself.

On a trackpad, what gesture commonly replaces "center mouse wheel" for things like scrolling through documents?

Pinch outward

Scroll with thumb instead

Two-finger swipe

Force click and drag

What is the name of the hardware that provides a computer with network access?

BIOS

RJ-45

NIC

Router

Networking wire is referred to as _

CAT-5 or CAT-6 Ethernet cable

Thin pair or twisted pair

Asynchronous digital (AD) cable

Coax cable

Miguel is working on the computer, and Jen needs to use it for a moment. What can Miguel do to provide for an easy transition?

Shut down the system.

Sign out.

Restart the computer.

Let Jen take over.

A _ allows you to plug computers into a central location to communicate on the same local area network.

Server

Layer 2 switch

Wireless access point

Firewall

After plugging in an external 3.5mm microphone, you stop hearing sound from the speakers. What is the most likely source of the problem?

You have plugged the microphone into the 3.5mm audio output jack.

The sound is muted.

The sound card has crashed.

The computer has connected to a nearby Bluetooth headset.

You think that the Internet is down. How can you know for certain?

All of these answers.

You cannot reach any websites.

The power is out.

The lights on the modem are off.

An application is unresponsive. How can you effectively close it down?

Restart the computer.

Sign out.

Wait or set the application aside until it quits eventually on its own.

Use the Task Manager (Windows) or use Force Quit (Mac).