All of these are great inspirational leadership tools EXCEPT:

Hiring a good fit for your company is not important. You can always mold them into being the employee you want them to be.

It is important to thoroughly understand company policies, rules, and regulations as it pertains to your team.

Which of the following is the best way to resolve employee conflicts?

How can you satisfy customers?

True or false? Effective listening skills is important for a manager to have.