True or false? When making a sales call you should always do most of the talking.

What is upselling?

The process of calling potential clients without an introduction is called _________.

What do you call the pre-sales activity of identifying potential customers and their willingness to pay?

An acceptable closing outcome from a customer meeting can be another meeting?

What is the best time to call the customer’s home?

What are the recommended attitudes that a telemarketing executive should employ to improve cold call prospecting?

Who should control the flow of conversation in a successful telesales pitch?

If your prospective customer is already using a similar product as the one you are trying to sell but of a different make/company, what would you do?

You are a telecalling executive. When you ask for the prospective customer on the phone, the assistant answers the call. Which of the following sentences would be more appropriate in this scenario?

What does the term 'gatekeeper' mean in a sales scenario?