In order to build a rapport with a customer, which of the following tactics would you, as a teleselling executive, use?

If a TCR receives a buying signal from his prospective client, what does it imply?

Which of the following opinions regarding grammar and usage is true while making calls?

What is the definition of the AIDA model?

While making an outbound call, if you, as a telemarketing executive(TME), are not able to get the target customer and the call is answered by a member of his/her family, what will be your next step?

What are the necessary attitudes to be kept in mind while closing a sale?

True or false? There is no need for the marketing and the sales department to communicate.

When qualifying your prospect, how can you test to determine how engaged he/she is with you?

When first engaging with a prospect, it is best to use _______ questions.

To build a sustainable business, which of the following should a salesperson invest the most efforts in?

Which of the following is MOST effective for a buyer with an analytical personality type?