Outbound Sales Quiz # 1

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Quiz:	Outbound Sales Quiz # 1
Subject:	Basic Outbound Sales
Total Questions:	30 MCQs
Time:	30 Minutes

Outbound Sales Quiz # 1

What does CRM stand for?

What is the definition of "Primacy Effect"?

What is the key point to emphasize when recommending a product to a prospect?

When making phone calls you should:

Providing the best possible customer service and building customer loyalty are traits of what type of selling?

Telling a customer that prices will increase in the coming week is a __________.

True or false? When making a sales call you should always do most of the talking.

What is upselling?

The process of calling potential clients without an introduction is called _________.

What do you call the pre-sales activity of identifying potential customers and their willingness to pay?

An acceptable closing outcome from a customer meeting can be another meeting?

What is the best time to call the customer’s home?

The first step of sales is to __________.

True or false? You should never follow up a cold email with a phone call.

Which of the following is MOST effective for a buyer with an analytical personality type?

To build a sustainable business, which of the following should a salesperson invest the most efforts in?

When first engaging with a prospect, it is best to use _______ questions.

When qualifying your prospect, how can you test to determine how engaged he/she is with you?

True or false? There is no need for the marketing and the sales department to communicate.

The process of helping a customer reach their strategic goals is what type of selling?

When qualifying a prospect, what are the most effective types of questions to ask?

_______ selling is a methodology that focuses on solving a customer's pains or needs.

Generally, you can think of _ as the strategy and as the execution.

Which of the following communication skills is, in general, the most important for sales people to develop?

_____ a lead is the process of making sure a lead is a viable candidate.

In the customer problem identification process, what is the next best step once a pain point is revealed?

What is a commission?

What does the 80-20 rule indicate?

The more often you call a client, eventually the incremental value is worth less than the costs of making the calls. This is an example of ________ .

______ is the process of acquiring information to ensure that clients will benefit from a product.

Outbound Sales Quiz # 1

What does CRM stand for?

What is the definition of "Primacy Effect"?

What is the key point to emphasize when recommending a product to a prospect?

When making phone calls you should:

Providing the best possible customer service and building customer loyalty are traits of what type of selling?

Telling a customer that prices will increase in the coming week is a __________.

True or false? When making a sales call you should always do most of the talking.

What is upselling?

The process of calling potential clients without an introduction is called _________.

What do you call the pre-sales activity of identifying potential customers and their willingness to pay?

An acceptable closing outcome from a customer meeting can be another meeting?

What is the best time to call the customer’s home?

The first step of sales is to __________.

True or false? You should never follow up a cold email with a phone call.

Which of the following is MOST effective for a buyer with an analytical personality type?

To build a sustainable business, which of the following should a salesperson invest the most efforts in?

When first engaging with a prospect, it is best to use _______ questions.

When qualifying your prospect, how can you test to determine how engaged he/she is with you?

True or false? There is no need for the marketing and the sales department to communicate.

The process of helping a customer reach their strategic goals is what type of selling?

When qualifying a prospect, what are the most effective types of questions to ask?

_______ selling is a methodology that focuses on solving a customer's pains or needs.

Generally, you can think of _______ as the strategy and ______ as the execution.

Which of the following communication skills is, in general, the most important for sales people to develop?

_____ a lead is the process of making sure a lead is a viable candidate.

In the customer problem identification process, what is the next best step once a pain point is revealed?

What is a commission?

What does the 80-20 rule indicate?

The more often you call a client, eventually the incremental value is worth less than the costs of making the calls. This is an example of ________ .

______ is the process of acquiring information to ensure that clients will benefit from a product.

Generally, you can think of _ as the strategy and as the execution.