Correct Answer: Constantly improving business processes to increase customer satisfaction
Explanation:
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More Organizational Behavior MCQ Questions
Stress on the job can affect an employee's physical health, true or false?
True or False? The practice of actively shaping our public image is called impression management.
True or False? Motivation is a psychological state that reflects an intention to behave in certain ways.
Which of the following is a force for affecting organizational behavior?
Which of the following best explains why an employee behaves as s/he does?
A(n) _____ does not distract a user and calls no attention to itself.
Transformational leaders enhance performance of employees by ________.
The term ________ refers to valid criticism that can encourage ethical behavior in organizations.
Under the zero-sum approach, rewards are distributed such that ________.
The rational persuasion strategy is most closely linked to the __________ power base.