General MS Dynamics MCQs

1. Which two actions can you perform? (Choose TWO)

2. What role do keywords play in the Knowledge Base?

3. On the Article tab of the ribbon, which option is NOT in the Action group?

4. Which two record types require a reference to the subject tree? Each answer presents part of the solution.(Choose TWO)

5. A company tracks competitors by using Connection records instead of using the native Competitors Related Opportunity and Competitor between the Opportunity and the Account, which represents the competitor. Accounts have a flag which designates the record as a competitor. Which statement is true?

6. In which two circumstances does the auto save process save changes to Lead records?(Choose TWO)

7. Which field is required to create a new Opportunity record?

8. When you qualify a lead, which two records will also be created?(Choose TWO)

9. Which type of activity can you convert to a Lead?

10. When creating a Lead, which type of information can you enter on the Main Lead form?

11. A custom entity is no longer requireWhat should you do before deleting the entity?

12. You are creating a customized Solution for a conference. Each conference attendee can register for multiple sessions, and each session can have multiple registered attendees. Attendees complete surveys after each session. Surveys have custom fields. Which relationship type should you use between attendees and session registrations to track surveys?

13. You need to add a new custom entity to a Microsoft Dynamics CRM database. Which three actions can you perform to achieve this goal? Each correct answer presents a complete solution.

14. What type of relationship exists between the Marketing List entity and the Contact entity?

15. You are using Microsoft Dynamics CRM Online. You plan to create an entity named Project. The Project entity will have 15 custom fields. Which two properties can you change after you create the entity? Each correct answer presents a complete solution.

16. You are creating a custom entity. Which three communication and collaboration features can be disabled after they are enabled? Each correct answer presents a complete solution.

17. You customize the Lead entity by adding a country option set that is automatically populated for records created by a third-party website. You map the country option set in the Lead entity to a country option set in the Contact entity. When you create a Contact record, what happens if the option set value specified in the Lead does not exist in the Contact country option set?

18. When auditing is enabled, which statement about field auditing is true?

19. An organization plans to install Microsoft Dynamics NAV on multiple computers by using a client.xml file with predefined options. You need to perform the installation without user intervention. Which command you should run?

20. Which three values are valid Field Requirement property values in Microsoft Dynamics CRM? Each correct answer presents a complete solution.

21. Which element belongs to the core architecture of an installation of Microsoft Dynamics NAV?

22. An organization has an on-premise deployment of Microsoft Dynamics CRM 2011 that includes three organizations. Users have accounts in all three organizations. Some users have Microsoft Exchange Server 2010 email accounts and other users have Exchange Online email accounts. You need to configure the Microsoft Dynamics CRM 2011 E-mail Router. How many incoming profiles should you create.?

23. A company has a server named EX1 that runs Microsoft Exchange Server 2003. You need to configure an incoming profile in the Microsoft Dynamics CRM 2011 E-mail Router Configuration Manager for the Exchange server. What should you enter as the incoming server name?

24. Which prepackaged installation option does Microsoft Dynamics NAV support?

25. A company has POP3 email accounts and sends mail by using the SMTP protocol. You configure two queues in an on-premise deployment of Microsoft Dynamics CRM 2011 to use a forward mailbox for incoming email and the Microsoft Dynamics CRM 2011 E-mail Router for outgoing email. All employees use Microsoft Dynamics CRM 2011 for Microsoft Office Outlook for incoming email and the E-mail Router for outgoing email. How many profiles should you create in the E-mail Router Configuration Manager?

26. You need to install the Microsoft Dynamics CRM 2011 E-mail Router for use with only a POP3 email system. What should you do?

27. When using smart matching, which components of an email message are inspected by the Microsoft Dynamics CRM 2011 E-mail Router?

28. Which of the following 32-bit operating systems is supported by the 32-bit edition of the Microsoft Dynamics CRM 2011 E-mail Router?

29. A company uses Microsoft Dynamics CRM 2011 on-premises. You need to create an incoming Microsoft Exchange Online profile for the Microsoft Dynamics CRM 2011 E-mail Router. Which authentication type should you use for the incoming profile?

30. Which of the following e-mail systems are natively supported by the Microsoft Dynamics CRM 2011 E-mail Router? (Choose all that apply.)

31. The guidelines or expectations for team behavior are called ___________________

32. Through the use of the ____ plug-in, a webpage can provide a user with an interactive experience.