The default importance level for all new messages is ____ importance.

What information can Outlook help you manage?

To move among the Outlook Window, the Navigation Pane and the Reading Pane, hit:

How do you delete just the attachment in an email, not the whole email, so it doesn't take up space in your account?

You need to send e-mails to the same group of people on a weekly basis. Choose the best and quickest way to do this each week?

True or False: You CANNOT customize the Ribbon.