In the prospecting and qualifying step of the selling process, the salesperson __________.

________ is a discomfort caused by postpurchase conflict.

_________ is not a characteristic important in influencing an innovation's rate of adoption.

__________ is not a marketing function.

__________ is the buyer’s decision about which brand to select.

__________ is the changes in an individual’s behavior arising from experience.

Demand for business products is also known as ____ demand.

Channel members are also known as _____.

Brands that are owned by ___________ are called private-label brands.

All of the following are forms of utility created by marketing processes except ________.

A(n) ________ is usually a live broadcast of audio or video content.