MCQs > Sales & Marketing > Marketing Analytics Fundamentals > Let CS be the number of customers at the start of a period, CE the number at the end of the period, and CN the number of new customers. Which formula represents retention rate?

Marketing Analytics Fundamentals MCQs

Let CS be the number of customers at the start of a period, CE the number at the end of the period, and CN the number of new customers. Which formula represents retention rate?

Answer

Correct Answer: (CE - CN) / CS * 100

Explanation:

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