________is a process that is followed by understanding the Voice of the Customer (VOC).

Which one is not a horizontal line used in control charts?

Kaizen also amends and upgrades product quality, communications, production competence and employee holding.

A check sheet is a diagrammatic representation of the nature and the flow of work in a process.

Lean is made of a lot of 'Kaizens' put together.

By whom was the word Lean coined?

Which Kaizen model is also described as 'medical science of machines'?

Which one is created in the following manner? 1.First, decide the importance of each criterion, assign numerical weights. 2.Then rate each option according to the intensity of the correlation with the criteria or according to how well it meets the criterion. 3. Finally, combine all ratings for a final ranking of the options numerically.

What is a Kaizen event?

Which tool shows the 'critical path' of the 'critical' tasks; those tasks that must be completed on time to maintain the project's deadline?

What does SOP stand for?