Correct Answer: this approach enhances customer satisfaction by meeting customer requirements
Explanation:
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More ISO 9001 MCQ Questions
The ISO 9001 standard requires an organization to ensure records of evidence of conformity are what?
The ISO 9001 standard requires a organization to determine and maintain the infrastructure needed to achieve conformity to product requirements. Infrastructure includes what?
How does an organization monitor and measure customer satisfaction?
Per the ISO 9001 standard, an organization is required to plan an audit program that considers the results of what?
The ISO 9001 standard refers to a methodology as PDCA. What does PDCA stand for?
Which clause of ISO9001:2008 requires the statement of Quality Policy in the Quality Management System?
The purpose of conducting Management Review is to
Under which clause of ISO9001, it is mandatory to identify Customer property?
Follow-up audit, after Internal Audit observation of non-conformity
ISO9001 does not recommend application of PDCA Methodology to all determined processes.