How does an organization monitor and measure customer satisfaction?

Per the ISO 9001 standard, an organization is required to plan an audit program that considers the results of what?

The ISO 9001 standard refers to a methodology as PDCA. What does PDCA stand for?

Per the ISO 9001 standard, documents required by the organization's quality management system shall be:

An organization must perform what to check how its quality management system is working?

Clause 7.0 of the ISO 9001 standard is Product Realization. The standard requires a organization to plan and develop the processes needed for product realization. What does planning product realization include?

Follow-up audit, after Internal Audit observation of non-conformity

ISO9001 does not recommend application of PDCA Methodology to all determined processes.

Product realization does not include:

Special Instructions:The following question may have more than one correct answer options

Following are the current editions of the family of ISO9000 standards:

Records provide evidence of conformity to requirements and effective operation of Quality Management System