You should never assume that members of current clubs will switch clubs and join yours, even if yours is a better deal and a better gym

What should your Club design focus on?

Any employee who works for a gym should be physically fit.

Why do you ask potential members to fill out a fitness profile?

If you are an introvert, operating a health club might not be the best job for you.

As far as you are concerned, the best type of memberships are paid:

What objection by a potential member is the easiest for you to deal with?

In the fictional gym, 'Energy', why does Jeff have one of his trainers work a split shift?

About what percentage of people in any given community will join a health club.

What percentage of Americans use credit cards?

Which is NOT a factor in setting your membership prices?