When you discipline an employee, you should always talk privately. Why?

Your front desk should be prepared to back you up on what?

How can you encourage people to use automatic debit to pay for their monthly membership?

When should a potential member fill out their fitnes profile?

When trying to set a price point for memberships, you should overestimate your expenses by how much?

What unlikely question is fine to ask a potential health club employee?

Which is not a leadership quality?

What one component can do more to improve the overall look of your club than any other?

Which is not recommended as essential for your gym?

What one inexpensive component can dramatically change the look of your club?

If you were to follow the suggested list for equipment in the course, how much would you spend each month on the equipment leases?