Correct Answer: Mangled hair
Explanation:
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More Customer Service MCQ Questions
The most important skill in customer service is:
When a caller immediately asks for a supervisor, you should:
Customer service refers to a company's _______ interactions.
While an angry customer confronts you, remember not to
If you are unable to quickly solve a problem you should:
Select the following true statements: Note: There may be more than one right answer.
Select the phrase or phrases that display negative language: Note: There may be more than one right answer.
Customer's touchpoints include: (check all that apply)Note: There may be more than one right answer.
A customer asks you how your day is going. How should you reply?
Once you have identified a problem faced by a customer, which of the following is the best next step?