Can Instagram be used for customer service purposes

 

 

Your role is to handle questions related to products, you receive a billing inquiry:

A few elements of customer service are:

What is the #1 thing customers want when using social media?

Page Design and the layout design process for the arrangement of text and graphics elements on the page can be included in which of the following? (choose all that apply)

Select the statement or statements that are True:

When meeting a customer at your place of business you should:

A good customer service representative:

Customers who complain want . . .

Which is the best way to uncover customer needs?

What is an effective strategy to deal with difficult customers?