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Customer Service - Call Center Environment MCQs

A call center is:

A centralized customer service center in an office setting where the employees are trained to handle customer service problems and inquiries.

A location where you can pick up any model phone you like.

A contracted business in India that handles customer problems.

A place for people who want to work but have a low level of skill.

Answer

Correct Answer: A centralized customer service center in an office setting where the employees are trained to handle customer service problems and inquiries.

Explanation:

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Customer Service - Call Center Environment Skill Assessment

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Customer Service - Call Center Environment Skill Assessment

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