Correct Answer: All of these
Explanation:
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More Customer Relationship Management MCQ Questions
What is the last stage of the consumer decision process?
CRM technology can help in
A _________ is an organized collection of detailed information about individual customers or prospects that is accessible, actionable and current for marketing purposes such as lead generation and others.
_______uses sophisticated mathematical and statistical techniques such as neutral networking and cluster analysis.
The main drawback of CRM is
CRM is ________
Which of the following strategies is suited to the New Economy?
Which of the following strategies is suited to the Old Economy?
An example of C2C IS:
C2C stands for