General Corporate Communications Test MCQs

1. If your boss tells you, "I need those documents ASAP." He is expecting the documents:

2. Mark will need to ____ Jenny that he understands the project before moving on.

3. Odwalla's acknowledgement of an E. coli outbreak and subsequent development of effective pasteurization within a short time demonstrates what?

4. A corporation engaging in activities to directly influence legislation is engaging in what activity?

5. My company performs well in ____ financial reports.

6. Which of these is a proper email subject line?

7. Which of the following could be deemed a lapse in corporate communication objectives?

8. Which of the following sentences is INCORRECT?

9. A social media campaign focusing on selling to businesses is considered what type of business relationship?

10. Fill in the blanks: My company had great financial reports last quarter. _______ continuing to do well this quarter.

11. Which of the following uses incorrect capitalization?

12. What is an IPO?

13. If you are in the BCC line of an email, you should never _________.

14. What time frame does Q2 reference?

15. What would it most likely mean if someone asked, "Please prepare a deck for the pitch next week."?

16. What groups are deemed corporate stakeholders?

17. When responding to a negative issue or complaint, via email or verbally, how should you approach it?

18. Which of the following is NOT included in a memo header?

19. One of the largest social media companies responsible for connecting business to consumers is what?

20. What is the ultimate goal in Corporate Communications?

21. Effective corporate communication ___________.

22. “Follow up with Susan via phone if she does not return your email by 2 pm tomorrow.” As used in this sentence, what does ‘follow up’ mean?

23. When adding a signature to a letter or e-mail, the order (top to bottom) should be ______.

24. If your boss wants something by COB, this means _________.

25. Are you bringing a gift to _______ party?

26. Can you forward each of ________ documents to me?

27. You should not disclose your position in your email signature.

28. Memo stands for __________

29. FYI stands for:

30. What does it mean when someone asks for something by EOD?

31. What does ROI stand for?

32. Which of the following could be considered a poor effect on organizational behavior?

33. There are ______ of new employees this year.

34. Investor relations are an aspect of corporate communication.

35. What is one positive effect good corporate communication has on organizational behavior?

36. Which of these is unprofessional in your email signature

37. If a co-worker did something incorrect / erroneous, what is the best way to initially handle it?

38. The acronym DOB means

39. Why is corporate branding an important part of corporate communication?

40. Branding is part of corporate communication.

41. These _____ documents are _____ vague.

42. Paul should ______ sent you an email.

43. What does "Please CC me on that" mean?

44. Appearance and body language are important aspects of communication.

45. I never received __________ messages.

46. Corporate communication deals with _________.

47. All of the clients made the conference, _______ Jeffrey. He could not ________ the invitation.

48. Why is ethics in communication crucial to a companies success?

49. I didn't realize Patrick used to live _______.

50. What is a benefit of global communication?

51. What effect does strategic communication have on a company's position?

52. Emailing is always the most effective method of communication

53. What are "meeting minutes"?

54. What is a contributing factor in poor crisis management?

55. Storytelling is ineffective in a corporate setting.

56. What does the abbreviation FY2013 mean?

57. When writing an important email, the main point should appear:

58. Which of the following is an ethical principle in communication?

59. By shunning public involvement in the Exxon Valdez oil spill, what result did CEO, Lawrence Rawl have on the corporate communication of Exxon Corporation?

60. Corporate efforts to directly influence the public can be considered what?

61. EOM stands for:

62. What does "Re:" stand for in an email subject line?

63. What does NPV stand for?

64. What is the public document that encompasses a corporations performance?

65. Which of the following is a government relations activity?

66. What is an example of global communication?

67. True or False? Strict spelling and standard abbreviation use is not a concern when the communication is between internal parties, but is important when communicating to those outside the organization.

68. Which of the following is a gerund?

69. Which of the following is a message distribution channel of internal communications?

70. Which of the following demonstrates a grassroots communications effort by a corporation?

71. A company faking grassroots efforts for an indirect change in public opinion is said to be participating in what activity?

72. What is the goal of strategic communication?

73. Of the following, which is considered a secondary stakeholder?

74. Which of the following has a proper use of commas?

75. In which situation would you write a memo?

76. Public affairs is defined as the relationship between what two entities?

77. What does P&L refer to?