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Computer Aptitude MCQs

How do CRM(Customer Relationship Management) systems help in sending a consistent message to customers?

The same draft of an email can be sent to every single customer thus ensuring consistency.

They are used for all marketing efforts of a company.

Information can be distributed via the CRM system for sending the same message to all the customers in the same group.

The CRM system always works as the back end for the company website.

Answer

Correct Answer: Information can be distributed via the CRM system for sending the same message to all the customers in the same group.

Explanation:

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