Which of the following salutations is the least acceptable to use when the name or gender of the recipient is unknown?

Which guidelines should you consider when sending attachments via e-mail?

If you mail your donation by March 31, _________ will send you a free gift.

E-mails are considered legal documents and are generally admissible as evidence.

Most professional cover letters are at least two pages long.

In which kind of business letter is it most appropriate to include a catchy headline?

What should you always include when writing a business email?

In business writing you should try to use gender neutral terms as often as possible.

How long should your memo be?

What is a 'dateline' in a press release?

To keep emails sounding friendly, you should use contractions.