When writing and formatting business e-mails, which of the following is best to avoid?

Periods of unemployment should never be addressed in a CV/resume or cover letter.

Best defines the notion of digital literacy?

Which action should be performed repeatedly during the business writing process?

Which information is least essential for a strong CV/resume?

Best represents an effective, user-centered objective for a CV/resume?

When writing a report, more is always better.

What does NNTR stand for?

How do you reach clarity in your writing?

What should longer reports and documents include?

True or False? The use of emoticons in any business writing is appropriate.