In which kind of business letter is it most appropriate to include a catchy headline?

Choose the sentence below that illustrates correct subject-verb agreement.

Which statement about replying to business e-mails is true?

Which practices will provide your audience with adequate context for your e-mails?

Which sentence below is written in active voice?

It is always better to write in your natural voice than to use overly formal language.

What does HATS stand for?

Can an "enclosure” go at the top of a letter?

What is an inside address?

When implying a virtual guarantee, which word should you use?

You should begin a memo with ________.